Privacy Policy for Elite Community Outreach

Elite Community Outreach (“we,” “us,” or “our”) operates the website located at eliteoutreach.org. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our website. Your privacy is important to us, and we are committed to being transparent about our practices.

1. What Information We Collect

We collect information to help us operate our mission and provide the best experience for our supporters. The types of information we may collect include:

• Personal Information: This is information you voluntarily provide to us when you fill out forms on our website, such as your name, email address, mailing address, and phone number. This happens when you make a donation, sign up for a newsletter, register for an event, or volunteer.
• Donation Information: When you make a donation, we collect payment information and billing details. This data is handled by a secure third-party payment processor and is not stored on our servers.
• Non-Personal Information: We automatically collect certain non-personal data when you visit our site. This includes your IP address, browser type, operating system, and the pages you visited on our site. This information is collected using cookies and other tracking technologies to help us understand how people use our website and improve its functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Donations: We use your personal information to process your donations, send you a receipt, and thank you for your support.
• To Communicate With You: We use your contact information to send you updates about our work, newsletters, fundraising appeals, and information about events or volunteer opportunities. You can opt out of these communications at any time.
• To Improve Our Website: We use non-personal data to analyze website traffic and user behavior to improve the layout, content, and functionality of eliteoutreach.org.

3. How We Protect Your Information

We take the security of your information seriously. We use a variety of security measures, including SSL encryption, to protect your data from unauthorized access, alteration, or destruction. We also work with reputable third-party service providers who have their own security measures in place. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

We will never sell, rent, or trade your personal information with other organizations. We may share your information with trusted third-party service providers who assist us in our operations, such as our payment processors, email marketing services, and website hosting provider. These third parties are bound by confidentiality agreements and are only allowed to use your information for the specific services they provide to us.

5. Your Choices and Rights

You have control over your personal information. You have the right to:

• Opt Out: You can opt out of receiving email communications from us by clicking the “unsubscribe” link in any of our emails.
• Request Access: You can request access to the personal information we hold about you.
• Correct or Delete: You can request that we correct any inaccurate information or delete your personal data.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

6. Children’s Privacy

Our website and programs are not directed to children under the age of 13. However, parents or guardians may provide limited personal information about their child (for example, when registering them for the Elite Choir or Dance Troupe). In these cases, we collect only the information necessary to administer the program and rely on the parent or guardian to provide consent. We do not knowingly collect personal information directly from children under 13. If you believe we have inadvertently collected such information without parental consent, please contact us immediately and we will take steps to delete it.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Elite Community Outreach
3100 North Dries Lane, Suite 203, Peoria, IL 61604
Email: privacy@eliteoutreach.org
Phone: (309) 248-0211